Working with business leaders to deliver digital transformation and CRM initiatives using the Salesforce platform
Sales revolves around the customer and Salesforce powers customer interactions from the sales rep to the strategic account management perspective. With increasing emphasis on solution selling techniques and methodologies Salesforce helps sales teams plan activities and streamline processes to the close while giving an organisation the strategic 360 view of their customers.
Service leads to Sales and customer success, and Salesforce connects them for you providing a platform to efficiently process and manage customer interactions developing your customer 360 view. Working across multi-channels Salesforce streamlines customer enquiries, routes to the correct teams and provides advance tools for problem resolution and developing customer relations.
Modern marketing is about engagement and delivering your messages to the right customers at the right time. Salesforce's marketing automation tools streamlines your marketing activites with pre-defined customer journeys delivering the customer experience you want and linking through to your Sales funnel for ultimate attribution of prospect engagement to deals won extending your customer view and marketing effectiveness.
Mobile Beacon brings a unique blend of experience spanning domain knowledge of Sales, Service and Marketing combined with over 30 years experience applying leading edge technology to solve customer problems. As a customer focussed consultancy, we work with our clients to understand their business objectives and issues, and deliver customised CRM solutions using the power of the Salesforce platform.
Helping our customers understand the Salesforce platform and aligning business objectives with a strategy and plan for success.
Designing your Salesforce solution so it works for your business, is scaleable as you grow, and meets your priority requirements .
Using scrum and agile frameworks to simplify complexity our projects deliver tangible value quickly.
Understanding your business is vital to a succesful Salesforce implementation so every project begins with analysis of our customer processes setting the scene for optimisations.
Using Salesforce's Configure, Price, Quote (CPQ) and Billing platforms we work with our customers to optimise the sales quotation processes and streamline revenue collection.
Delivering business transformation is about people and not just technology. Mobile Beacon has experience working across all levels of an organisation to create a vision for success and work to deliver at a people level.
Tell us about your business and what you are trying to achieve.